Help

Support

WorldPlane is made by Artisan Gameworks Inc.

Write to us

Email info@artisangameworks.com. A person reads every message and answers by email. To help us answer the first time, include:

• your organisation, project and environment (for example mystudio/mygame/test);
• what you did, and what came back: the error's words, a build's id, or the time it happened;
• for a zone, which servers and players were involved, if you know.

Never send us a password, an API key or a sign-in token. We never ask for them.

Documentation

• Getting started and concepts: organisations, projects, environments, builds and zones;
• The Unreal plugin: setup, what game code needs to work across servers, and the WP_ log lines;
• The CLI, the web panel and the API reference;
• Billing: the Studio plan, server time, budgets and spend limits.

Your account

Sign in to the panel at app.worldplane.net to manage your organisation, team, API keys and billing. A forgotten password is reset from the sign-in page. Invoices and payment details are in the organisation's Billing & usage.

The plugin for Claude Code and Codex

Installing it, signing in and what the agent may do are in Claude Code and Codex. To disconnect an agent, open Connected agents on the panel's home page. Every version and what changed in it are at github.com/WorldPlane/worldplane-agent.

Security

To report a security problem, email info@artisangameworks.com with "security" in the subject, and give us time to fix it before telling others.

Larger studios

Studios with $1M or more in annual revenue or budget write to info@artisangameworks.com for an Enterprise agreement.